Privacy Policy

---

Effective date: November 3, 2026

This Privacy Policy explains how ZenZen, LLC, doing business as MpowerHer Wellness (“MpowerHer Wellness,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit www.mpowerherwellness.net, book a discovery call, complete one of our forms, receive our messages, or use our coaching services.

1. Information we collect

Information you give us. This may include:

• Your first name, last name, and email address

• Your phone number, if you choose to provide it

• Your answers to the questions on our forms, including what you hope to gain from a call, what feels challenging right now, and your vision for the future

• Your text message consent choices

• Messages you send us and information you share during calls or coaching

Please share only what you are comfortable sharing. Our forms do not ask for diagnoses, medications, or other medical records.

Information collected automatically. When you visit our website or forms, our service providers may collect basic technical information, such as your browser type, device, IP address, and pages viewed. This may involve cookies or similar tools. You can usually limit cookies through your browser settings.

2. How we use your information

We use your information to:

• Schedule, confirm, and prepare for your discovery call

• Respond to your questions and provide the services you request

• Send appointment messages and other messages you have agreed to receive

• Send information about our workshops, programs, and services, where permitted

• Operate, protect, and improve our website and services

• Meet our legal and business obligations

3. Text messages

If you check a consent box on one of our forms, we use your mobile number only for the types of messages you selected. Providing a phone number and consenting to text messages are separate choices, and you do not need to consent to text messages to book a call.

• Non-marketing messages may include appointment confirmations and reminders about your discovery call.

• Marketing messages may include special offers, discounts, and service updates.

Message frequency varies. Message and data rates may apply. Reply HELP for assistance or STOP to opt out. If you opt out, you may receive one message confirming your request.

4. How we share information

We share information only as described in this policy. This may include:

• Service providers that help us with booking, customer records, email, text messaging, website hosting, video calls, and payments. They may use your information only to provide those services to us.

• Legal or safety needs, when sharing is required by law or reasonably needed to protect people, our rights, or our services.

• Business changes, if our business is reorganized or transferred. This does not apply to the text messaging information described in section 5.

5. Mobile information and text consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Keeping your information safe

We use reasonable safeguards to protect your information. No website, email, or text system is completely secure, so please avoid sending highly sensitive information through forms, email, or text.

7. How long we keep information

We keep information for as long as needed to provide our services, keep accurate records, and meet legal or business obligations. We then delete it or store it securely.

8. Your choices

• Email: Use the unsubscribe link in any marketing email.

• Text messages: Reply STOP at any time.

• Your information: Contact us to ask to review, correct, or delete your information. We may keep what the law requires or what we reasonably need for business records.

9. Age limit

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us information, please contact us so we can remove it.

10. Other websites

Our website and messages may link to sites we do not control. Please review their privacy policies, because this policy does not apply to them.

11. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and change the effective date.

12. Contact us

ZenZen, LLC, doing business as MpowerHer Wellness

Email: mpowerherwellness@gmail.com

Phone: 262-751-8887